Tell me if this sounds familiar: You sit on a fully packaged plane and find your in-flight entertainment screen doesn’t work properly. Or you pay for Wi-Fi, which will be cut during the flight. Or maybe your seat is dirty, beyond what a free wipe can clean. Then you only need to wait a few hours to reserve a room when you arrive at the hotel, or you find there is no hot water when the faucet is turned on.
Not afraid, my traveler. Although you may have played some ic on the go, you may also stumble upon a failure, which results in some free perks and compensation, allowing you to travel style.
Related: Can I get flight delay compensation? These are the ways you qualify
TPG’s Road Warriors have all this inconvenience, and so on. However, we have found along the way that minor inconvenience can often turn into relatively large rewards.
Of course, there are some warnings. We do not recommend reporting everything wrong on your trip – you won’t win points for perseverance. We also don’t pay attention to weather or mechanical delays and cancellations, as these delays and mechanical delays and cancellations are governed by different rules.
Here are some realistic examples of TPG’s Peripatetic staff, what you’d expect if you’re in a similar situation. Most importantly, if something does go wrong, remember that when you ask for compensation, the smile can be long.
TPG’s real-life airline story
I will start with my own story about how a particularly dirty seat gets generous compensation from United Airlines.
I boarded a business-grade flight from Newark Liberty International Airport (EWR) to Frankfurt Airport (FRA) and I found my seats filled with relics that must be interesting for young children. There are stickers on the armrests, crayons wedge into the seats and coloring pages in the front seat bag. A flight attendant watched me throw these things away and apologized. I said it was fine and settled in my seat.
But when meal time came, I realized that my tray was very sticky and the kids were sticky-like someone sprinkled juice and then ate a bag of cookies, sticky. I asked for a wipe, but no complaints. At that time, the Chief Hunter came to me with a very sincere apology, and I found it a very generous inconvenience: 12,500 United Mileageplus points or a $250 flight credit. Since Manchester United points are worth about 1.3 cents based on TPG’s current valuation, totaling $162.50, I accepted the cash offer.
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I have a 1K identity at Manchester United which might help, and I’m in front of the plane (not the coach) making dirty seats more problems. But I also think that creating scenes without sticky situations helps my situation.
Here are some other real-life examples of TPGERS:
- “On my 3-year-old IFE’s Paris to New York flight [in-flight entertainment] Not working. They couldn’t fix it, so I pulled out my iPad and let her play. When we got home, AA customer service gave me 10,000 points. (I would also point out that there was a very dissatisfied passenger nearby complaining about smaller spills, so it might be related to deposits.)” – Caroline English
- “Earlier this year, I paid $8 for Wi-Fi on a joint flight but couldn’t contact, so I submitted a refund request after the flight. Within a few days, I had 10,000 points in my Mileage Prix account and I found my seat was large. Although I didn’t sit near the bathroom, I don’t think I was sitting and I don’t think there was anywhere in my urine.
- “In short domestic business class (IAD to den), I got 5,000 miles on my flight at Manchester United when I ordered a meal ahead of time without my special vegetarian meal.” – Rachel Craft
Remember that even if the law does not require airlines to provide you with compensation for delays or cancellations for a long time, compensation is requested. Usually, when you face real travel problems, the airline will give you a credit line of miles or even three. If you have an elite status, you will usually receive a better offer.
Just a few other reminders: Late bags can give you some extra points or cash through Alaska Airlines and Delta Airlines. If it takes more than 20 minutes from your flight arrival gate to your baggage claim, you are eligible for compensation.
TPG’s real-life hotel experience
TPG also has some bumpy experiences in hotels, which brings you some sweet rewards:
- “This summer, there was some very intense music on the Intercontinental District of Columbia (DC) at the Pier at the Intercontinental Sky DC (such as, hit music at 3 a.m.) which made me and my puppy have one night during my stay. Ambassador identity), so they gave me 25,000 Hilton points.” – Christine Gallipeau
- “When they woke up, I got 15,000 points in Mosy East Village because they woke up a life-threatening situation and said they didn’t mind, false alarm (at 4 a.m.).” – Sophia Fen
- “The shower in my room had no hot water and no room to move me to AC Marriott at CLT. I worked there, so they made up the room, but that didn’t directly benefit me, so they gave me 20,000 Marriott points too.” – Yemi Kolawole
- “When the air conditioner stopped working, I got 80,000 Marriott points in a hotel in Paris during the Olympics.” – Chris Nelson
- “Bonvoy gave me 10,000 points after an ugly interaction with rude front desk agents.” – Clint Henderson
Related: Quick Points: Get Compensation when Walking from a Hotel
We found that the world of Hyatt is particularly good at solving reward points. Another colleague received compensation for poor communication at the early stage of the institution.
Once again, ask.
Tips for compensation for your bland hotel and airline experience
As you can see, our experiences vary and our compensations vary. But some variables are still relatively consistent: first, say it when something goes wrong. In addition, respect airlines and hotel staff. They are usually those who are sure what you will receive and thank you for sticking with it after a trip or staying doesn’t stick to it perfectly.
A Manchester United spokesman said: “In many cases … our flight attendants are entitled to issue compensation. This may be in the form of mileage or electronic travel certificates. In some cases, they can also offer free snacks and drinks from items that Manchester United chooses to purchase.”
The important takeaway here is that flight attendants are the frontlines for dealing with live broadcast issues and they have the ability to try to make up for the inconvenience during the flight.
For hotels and airlines, follow these tips if there is a problem:
- good. We can’t emphasize this enough. Since there is no direct monetary correlation of inconvenience, these types of compensation are entirely discretionary.
- Talk when something goes wrong. The flight attendant and front desk staff don’t mind the readers, so you may want to point out these issues.
- Choose your battle. If you report every ic during the flight, your actual complaint will be diluted and may not be heard in the same way.
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