Andaz Tokyo Toranomon Hills review: How to book with Hyatt points

Andaz Tokyo Toranomonyama has been on my hotel wish list for years and a recent trip to Japan was the perfect opportunity to visit this very special hotel.

The hotel’s location is not a tourist attraction; instead, it is located in a bustling business district that has been developed and built over the past decade (Tokyo Edition, Toranomon is nearby). But don’t worry: Everything a visitor wants to see is just a short drive away via Tokyo’s excellent subway system. You can even easily reach the metro station via a tunnel in the hotel’s basement.

The service at Andaz Tokyo Toranomonyama was impeccable in every aspect, the rooms were great, and the hotel has some of the best views I’ve encountered in the entire city. I’ve even added it to my list of top ten hotels I’ve visited.

Here are my favorite things about our stay.

RELATED: The World’s Most Stunning Andaz Hotels

Experience the high life in Tokyo with just 40,000 World of Hyatt points

The Andaz Tokyo Toranomon Hills isn’t cheap by any means, but it can be when using World of Hyatt points.

The hotel is now a World of Hyatt Category 8 property, which means a standard award night costs 40,000 points. This is a good deal for Tokyo, where rooms at high-end hotels can easily exceed $1,000 a night.

Related: Guide to the World of Hyatt Award Chart

Entry-level rooms at the Andaz Tokyo Toranomon Hills range from $479 per night to $1,222 per night. This means using points can save you a lot of money. Unfortunately, winning awards is not easy during high-demand times like cherry blossom season and summer. The new World of Hyatt Rewards Calendar is one tool that can help. When searching, you will now see a points calendar that shows when award nights are available and unavailable.

As you can see in the screenshot below, availability next September is very good.

Luckily, Hyatt points are easy to earn as they can be transferred from Chase Ultimate Rewards at a 1:1 ratio. If you want to register Chase Sapphire Preferred® Card (see rates and fees), you’ll get a welcome bonus of 75,000 points after you spend $5,000 in purchases within the first three months of account opening, and you can earn enough points to stay at the hotel for two nights just by using rewards on your card.

if you have American Express Platinum Card® or American Express Business Platinum Card®you can book hotels through American Express Fine Hotels + Resorts and earn 5 points per $1 spent on prepaid hotel reservations through American Express Travel® and enjoy benefits such as availability-based upgrades, up to $100 in points toward on-site beverages or meals during your stay, free daily breakfast for two, and guaranteed late checkout.

Andaz Tokyo’s entire property is infused with Japanese culture

Simply put, Andaz is stunning. Beautiful wood accents are used throughout the rooms and public spaces, reflecting a thoughtful through-line of traditional Japanese interior design.

A must-see upon entering the hotel is the Kumiko mural located near the check-in counter. This is a traditional Japanese lattice art installation that will take your breath away as you enter the hotel’s main space on the 51st floor.

I love the minimalist design, it feels comfortable and calm.

You can take a series of elevators to reach the main lobby on the 51st floor. This height really gives you the feeling of being in a busy city, offering incredible views from the top of towering skyscrapers.

The lobby is warm and welcoming, with free drinks and snacks available at all times. it’s beautiful.

The hotel has 164 guest rooms, including suites with Tokyo Tower views – these are among the most coveted rooms.

I had a great room. Although it’s not a suite, it’s quite large, especially by Tokyo standards.

The room has a spacious entrance filled with wooden accents, a separate seating area and a work desk. Artwork by Japanese artists is decorated throughout the room.

I loved the bathroom, which had a separate Japanese shower and a bathtub tucked into its own room within the space. Water pressure is very good.

The toilet in the bathroom is equipped with a Japanese bidet from Toto, a walnut base sink and toiletries from the luxury brand Aesop.

There is also a large walk-in closet with plenty of space for luggage and clothing.

When I checked in late at night, a lovely welcome gift of fresh fruit and Japanese cookies awaited me.

I love the design throughout the room, including the thoughtfully placed light fixtures, artwork, and beautiful reading bench.

Blackout curtains and lights are controlled via switches – a nice touch of mid-century modern.

There are some free snacks in the minibar as well as free non-alcoholic drinks. Alcohol and some food items are available for purchase.

A Nespresso coffee machine and plenty of coffee beans are always available, as well as a teapot with a variety of teas.

I should point out that there are also four rooms designed specifically for people with accessibility needs, including those in wheelchairs. You’ll find handrails, Braille signage, wide hallways and other accessibility features throughout public spaces.

Andaz Tokyo boasts first-class on-site facilities

The superb facilities (and views) at Andaz Tokyo made me want to skip the sightseeing and just stay and enjoy the hotel.

The AO Spa and Club occupies the majority of the hotel’s 37th floor and includes a full spa, separate men’s and women’s sauna facilities, a pool complex and two hot tubs.

I really enjoyed the full Japanese sauna and the hot and cold soaking tub (emphasis on the hot). All guests have access to the swimming pool and sauna facilities (at no additional cost).

After leaving the sauna area you will see a large mixed-sex pool (a special blocked-off pool is available to club members).

There you’ll also find some additional soaking pools and another hidden pool with some special water features (like hydrotherapy jets).

I had an elemental body massage. It combined deep tissue and Swedish techniques and was personalized with questions about my specific needs – and it had a personalized blend of essential oils. An hour-long massage is about $195. The spa also offers other treatments and facials.

There is also a sizeable gym with plenty of Technogym cardio machines, free weights and free weights. During my short stay I managed to get in some exercise.

The fine dining on offer at Andaz Tokyo was incredible and left me craving for more

I love the dining options at Andaz Tokyo and appreciate that I don’t have to go far to get great food.

Tavern Grill & Lounge is located on the 51st floor and offers sweeping views of the Tokyo skyline.

Among the many beverage options are Veuve Clicquot brut; white wines from Italy, Australia and France; and, of course, several Japanese sakes. The restaurant also offers Tavern Signature gin and tonics and a selection of signature cocktails, such as an apple whiskey sour and a Japanese version of a Moscow Mule. There’s also a variety of mocktails, including Apple Royal, Good Thyme lemonade and Peach Garden (featuring milk, peach juice, lavender and grenadine).

The evening menu is quite extensive, with dishes familiar to Americans but with some Japanese flair. I started with a fresh green salad and for main course was a delicious Japanese pepper steak with roasted broccoli topped with pine nuts, butter, parmesan cheese and capers.

The hotel also serves a varied breakfast in the bistro, including an extensive à la carte menu.

The service was impeccable and I enjoyed several pleasant conversations with the waiter over sips of matcha.

In addition to the made-to-order menu, there is a variety of buffets featuring Western and Asian cuisine.

As you can see, the selection is pretty impressive.

Hyatt Globalist World offers free breakfast. The price is about $46 if you pay out of pocket.

The attached lounge serves drinks all day and is worth hanging out there to admire the gorgeous design.

High above the Tokyo skyline, there is also a Rooftop Bar on the 52nd floor. One night I wanted to stop by for a drink but the owner wasn’t happy to see me showing up unannounced so I left it at that. It’s definitely a cool vibe, though.

There is also a Japanese restaurant there, The Sushi, which is open for dinner only, but I didn’t have time to eat there during my stay. Open from 5pm to 10pm, Chef Eiji Nakamura provides you with an authentic omakase experience. I recommend making reservations in advance as it has a fairly small footprint and has counter seating.

BeBu serves gourmet burgers and other American comfort food (including wings) on the ground floor. During my visit, Jack Daniel’s and Asahi were collaborating, where you can indulge in a buffet of American favorites like American whiskey and fried chicken.

Note that the main floor lounge also offers a nightly happy hour (an Andaz staple) for all guests, including free wine and snacks. This is another great option for this amazing hotel.

Visit Andaz Tokyo Toranomon Hills

I think this is the most beautiful Andaz hotel I have ever been to. Friendly and attentive service, lovely Japanese art throughout the hotel, stunning views, and delicious food made Andaz Tokyo Toranomon Hills one of my most memorable hotel stays.

The smaller size of the hotel means you’re treated like a friend rather than just another guest (which is what you experience at some of the bigger hotels in Tokyo), so I really appreciated the warm service.

For those looking for a home away from home in Tokyo, the ability to use World of Hyatt points makes it an even better option. I look forward to returning to this charming hotel next time I visit the city. Maybe I’ll check out the redesigned Park Hyatt Tokyo!

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