Education and Jobs

Charming Crash, New Installation – E-Learning

When I try to create a new project after starting the clean installation of Caintivate (current version), I get 2 error messages, both of which indicate the file path my computer does not have:

D: WorksPacereLeadevsourceComponentsProjectsnslidescpint…

Unable to create cache folder: Back to default location captivate cache

Following closely behind are:

Unable to create default project CACEH folder: drop to %temp%

(Yes, I noticed the typo Charming Crash, New Installation – E-Learning).

Not really [Retry] nor [Cancel] The buttons have any effect in any dialog box.

I thought Captivate pointed to the cached location error, I tried to change it to Edit > Preferences. Except for me click Preferencea third error dialog box appears:

An unexpected error occurred, which could lead to an unexpected behavior. You can start over by supporting the project.

When I click [OK]the “Error Report” dialog box appears, and then Caintivate crashes back to the Windows 11 desktop:

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